Customers on T1B tenant might experience occasional slowness

Resolved

Operational

Started 8 months ago Lasted about 3 hours

Affected

Portal

T1B - Meet-Work-Visit (Europe)

API

T1B - Meet-Work-Visit (Europe)

Displays

T1B - Meet-Work-Visit (Europe)

Updates

Resolved
4 September 2023 at 12:02
Resolved
4 September 2023 at 12:02
The monitoring shows that this issue has been resolved.
Monitoring
4 September 2023 at 10:11
Monitoring
4 September 2023 at 10:11
We implemented a fix and are currently monitoring the result.
Investigating
4 September 2023 at 08:57
Investigating
4 September 2023 at 08:57
From our monitoring we concluded that customers on T1B tenant might experience occasional slowness when using the platform (web / app / devices).

We are currently investigating this incident.