GoBright - General website gobright.com not reachable, the GoBright platform still working correctly – Incident details

All systems operational

General website gobright.com not reachable, the GoBright platform still working correctly

Resolved
Operational
Started almost 3 years agoLasted about 2 hours

Affected

Global Infrastructure

Operational from 11:09 AM to 1:17 PM

General Website (gobright.com)

Operational from 11:09 AM to 1:17 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue has just been resolved!

    Due to a networking problem in the datacenter hosting the general website, there was less connectivity, which has been resolved now.

  • Investigating
    UTC
    Investigating

    General website gobright.com not reachable, the GoBright platform still working correctly and unaffected.

    We are currently investigating an incident with our public website gobright.com.

    The GoBright platform is still working correctly and reachable via https://portal.gobright.cloud .

    If you are used to logging in to the platform via the gobright.com website, please use https://portal.gobright.cloud as an intermediate solution.